SPOA (Single Point of Access)

SPOA connects people with serious mental health needs to the care they need. SPOA coordinates among care providers and streamlines referrals.

We collaborate with providers to ensure our residents do not fall through the cracks, and we advocate for behavioral health systemic improvement on the behalf of those most vulnerable and in need.

This approach makes it easier to access a full range of services. From care management to peer support, services are tailored to individual needs.

In Ulster County, we have specialized coordinators responsible for overseeing Adult, Child & Family, and Residential Services. Each coordinator oversees their own SPOA committee to ensure our residents can connect with the services available to them.

Adult Care Management SPOA is a single application that connects adults with Serious Mental Illness (SMI) to individualized and comprehensive care management and other supports.

Child & Family SPOA offers personalized care coordination to youth with Serious Emotional Disturbances (SED) and their families. Eligibility for children and youth:

Serious Emotional Disturbance (SED)

Significant behavioral health needs

Families needing coordination of multiple supports and services

Residential SPOA connects adults with Serious Mental Illness (SMI) to supportive housing services. We coordinate a centralized intake system to manage and prioritize referrals to multiple providers. Note: SPOA housing is NOT emergency housing. To be considered for emergency housing, please contact the Ulster County Department of Social Services